ECG HR Integrity Hotline
ECG offers competitve rates for the maintenance of an HR Integrity hotline for their clients. In fact, aside from a nominal administration fee, companies only pay for the hotline "usage".
These services include:
- Customized communication piece/notice, announcing the toll-free line to employees. We work closely with your Company’s HR Director or management representative to craft these communication pieces;
- Provide a Toll-Free hotline phone number;
- Answer the toll-free call immediately, or, return the phone call promptly within 24 hours of message receipt, including weekends in case of emergencies;
- Listen to the employee and provide him/her with reassurance that the matter will be addressed immediately, and if so desired, in a confidential/anonymous manner;
- Dependent upon the matter relayed to ECG, ask the employee for additional detailed information, including but not limited to names of witnesses, date and time of occurrence and any other relevant information required;
- Document the matter in written format;
- Circle back with either the Company’s HR Director or management representative dependent upon on the matter at hand; email the documented form/matter and follow up via phone.
For More information, email cmariotti@ExecutiveHRConsulting.com