Training & Development: Customer Service Excellence
Customers are essential to a business and contribute to a business’ success and growth. Therefore, it’s important for your employees to get the proper training in order to keep customers satisfied enough to return to use your service. Customers want their concerns to be heard and resolved and it’s important to know how to respond when such a situation occurs.
The Value and Risks of Company Picnics
Get to know your employees and their families through teambuilding events. It’s important to create a working environment that is fun and exciting for both employees and management and one way of doing so is to plan entertaining events like a company picnic.
Strengthen employee relations with roses on Mothers' Day
Show you care - your employees are your greatest asset! Your business is as good as the people who work for it. Your employees are hard working individuals who deserve to be treated and pampered every now and then. If their efforts are left unacknowledged for long, they may eventually feel the pressure and experience a lack of motivation. This Mother’s Day, show the mothers in your company what an important asset they are to the business by offering them roses.
Establishing a sound employee attendance policy
Have a sound attendance policy included in your employee handbook. Attendance and punctuality is an important aspect of work and can determine your employee’s productivity and commitment. By establishing a comprehensive and easy to understand attendance policy, employees know what expectations are required and can be held accountable if these requirements are not met.
A Sound HR Platform for New Companies
So what is an HR platform? The HR Platform is your human resources foundation that will help guide you and ensure that you are utilizing all HR best practices, and that you are in compliance with employment laws, wage & hour laws, OSHA and all HR related government agencies.
This platform is necessary for all start-up businesses, or businesses that want to make sure they have all of the tools they need for the effective management of their human resources.
How We Work: Sound Guidance
At Executive HR Consulting Group, one of our main priorities is to ensure our clients are compliant with all employment laws and legislation. Employees have many fundamental rights that must be adhered to in every work environment, otherwise legal action can be taken and substantial penalties or fines may be imposed onto the employer.
Prevent promotion discrimination in the workplace
Promotion discrimination against any protected category in the workplace is against the law; eliminate liability by using HR best practices. Protected categories include race, religion, color, sexual orientation, medical conditions, etc. Employers are not allowed to discriminate against qualified employees when a promotion or hiring opportunity is available.
Employee Feedback is Critical!
Many buzz words are used for this tool – Opinion surveys, Engagement surveys, or Satisfaction surveys. The point being: “Engage your employees in your business” by asking them their opinions. Drive your business to success by creating an engaged workforce.
Employee Training and On-boarding
Offer training programs and opportunities for growth available to all employees. Training programs can help employees with career development by teaching them helpful skills and strategies to use at work. By providing training programs to all your staff, you help increase their knowledge and skills to reach their full potential. Provide all your employees with an equal opportunity to grow and develop at work, and move up the career ladder.
Safety Tip - Ergonomics
Proper ergonomics prevent carpal tunnel, back problems, and other conditions. Carpal Tunnel Syndrome is a common work-related condition that can be caused due to repetitive hand movements (like typing) and by working in an awkward or similar position for long periods of time. Lower back problems, upper limb problems, and neck complaints are other common work-related health problems.