Management Tips – Five Keys to Building Trust
- On 24 January 2022
- Posted by Chantal Mariotti
If you feel as though your employees don’t trust you, here are 5 steps you can take to build that confidence your employees need:
Start from a position of trust. You can approach trust in two ways:
- Trust people on the front end and withdraw if they prove untrustworthy, or;
- Withhold trust until you’re sure it’s warranted. Risk trying #1!
Be consistent. Eliminate discrepancies between what you say and what you do. People can’t count on you if you react one way today and another way tomorrow.
Listen with an open mind and respect others’ opinions. Attempt to understand and be open to what you hear. Every opinion is worth hearing, even if you don’t agree with it.
Admit your mistakes. When you’ve erred, others probably know it. Own up to your mistakes and apologize when you’re wrong. Don’t pass the buck or blame others.
Give credit where credit is due. If the team as a whole did something great, say so. There’s plenty of recognition to go around.
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