Why Conduct Exit Interviews?
- On 5 January 2024
- Posted by Chantal Mariotti
When a company terminates an employee, they typically know the reason why the termination. Be it poor work performance, theft or lack of quality work, the reason why you terminate your employee is clear.
However, when an employee resigns, it is not so clear. The employee may say that they are relocating, or have found a better opportunity, but is that the real reason?
Conducting the Exit Interview
Conducting a formal “Exit Interview” with all of your employees who resign is a proactive, sound approach to discover the truth behind your employees’ resignation. It will allow you to address any issues that may have come to light and provide you with the data to accurately analyze why your staff is leaving your employ. An effective exit interview is one of the very last conversational interactions that occurs between the employee and the Company; one which will provide you that “insight”. It becomes a valuable tool for future recruiting, and diminishing turnover, a typically high hidden cost to employers. It helps you understand the issue “from the employees’ perspective”, and allows you the ability to “fix” whatever hidden problems might exist at your workplace. Look for patterns obtained during the exit interview process to identify possible organizational issues.
How ECG can help
As an independent third party, ECG will ask pertinent questions to the exiting employee as to their work experience and time spent at your company; obtaining their critical feedback. These conversations also give employees an opportunity to provide their opinions and share what led to their decision to leave. Questions will cover topics such as on-boarding, training, working conditions and overall working experience during their time at your Company.
Typically, exiting employees are more willing to share their work experiences (good or bad) with a neutral third party.
ECG is ready to take on your “Exit Interview Process”. For more information, contact Chantal Mariotti at 818-915-5584, or email cmariotti@ExecutiveHRConsulting.com.